Monday, May 6

4:00 pm - 4:35 pm

Joy Fitzgerald

Chief Diversity Officer
Eli Lilly and Company

Eli Lilly and Company knows diversity and inclusion are crucial to shaping a healthy, collaborative, and innovative company culture, so Lilly has been thoughtfully investing in diversity and inclusion to ultimately improve employees’ workplace experience. In order to expand our efforts, we needed to dig deeper to better understand our employees’ realities at work. This led us to conduct in-depth internal research to identify enablers and barriers for women globally and racial/ethnic minorities in the U.S.

One result of the study was surprising, and it stung: some employees do not always feel “psychologically safe” at work, due to judgment or bias based on dimensions of difference. Sometimes these concerns spring from external events, but too often there are workplace slights, stereotypes, and micro-aggressions that likely fall short of harassment, although they may even be unintentional. These behaviors and ways of thinking create environments that inhibit people from speaking up, being their authentic selves—and contributing their best work.

In this interactive session, Joy Fitzgerald, Lilly’s Chief Diversity Officer, will arm audiences with tangible examples and tactics that address the following:

  • How Lilly works to create an inclusive, psychologically safe workplace culture through its “Make it Safe to Thrive” initiative – a mandatory, scenario-based employee training and parallel communication campaign
  • The conditions that make employees feel psychologically safe
  • Actionable strategies and tactics to help make psychological safety a reality in their own workplaces

About Joy Fitzgerald

Joy currently serves as Lilly’s Chief Diversity Officer. In that role, she partners with the company’s CEO and senior leaders to attract top talent, develop future leaders, and ensure that all employees can thrive in an inclusive environment that is as diverse as the communities of patients we serve.

As a dynamic speaker and strategic thought partner, Joy has presented keynote speeches and workshops in more than 20 countries on five continents. She has more than 20 years of leadership experience in both for-profit and nonprofit organizations in various industries. She is a highly sought after executive coach, helping leaders to fulfill their aspirations. She has served on boards for several organizations and was named by Diversity Journal as a “Woman Worth Watching;” by Healthcare Businesswomen’s Association as a “Rising Star;” and by Black Enterprise as a Top Executive in Corporate Diversity.


Return to Full Agenda